/* Чат поддержки и рабочее место сотрудников. Цвета только из переменных client.css, без фиолетового. */
.nav-label{font-size:11px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);padding:6px 10px 2px}

/* общие мелочи */
.quick{display:flex;gap:6px;flex-wrap:wrap;align-items:center}
.chipbtn{background:var(--surface2);border:1px solid var(--line2);color:var(--text2);border-radius:99px;padding:4px 12px;font:inherit;font-size:12px;font-weight:600;cursor:pointer}
.chipbtn:hover{background:var(--surface3);color:var(--text)}
.danger-btn{background:var(--err-soft);color:var(--err);border-color:transparent}
.danger-btn:hover{background:var(--err);color:var(--bg)}
.card.danger{border-color:var(--err-soft)}
.erase-row{display:flex;align-items:center;gap:14px;flex-wrap:wrap;margin-top:28px;padding-top:16px;border-top:1px solid var(--line)}
.erase-row .err-text{width:100%;min-height:0}
.tags{display:flex;gap:6px;flex-wrap:wrap}
.sel-sm{width:auto;min-width:120px;padding:5px 8px;font-size:13px}
td .sel-sm{width:100%}
ul.plain{list-style:none;padding:0;margin:0;display:grid;gap:8px}
table.clickable tbody tr{cursor:pointer}
table.clickable tbody tr:hover td{background:var(--surface2)}
.two-col{display:grid;grid-template-columns:minmax(0,3fr) minmax(0,2fr);gap:16px;align-items:start}
.sumline .muted{font-weight:400}
code{font:12px/1.4 ui-monospace,Menlo,Consolas,monospace;background:var(--surface2);border:1px solid var(--line);border-radius:6px;padding:2px 6px;word-break:break-all}

/* чат */
.support-grid{display:grid;grid-template-columns:minmax(0,3fr) minmax(260px,1fr);gap:16px;align-items:start}
.chat-card{padding:0;overflow:hidden;display:flex;flex-direction:column}
.chat-box{height:min(52vh,460px);overflow-y:auto;padding:16px;background:var(--panel)}
.chat-list{display:flex;flex-direction:column;gap:10px}
.bub{max-width:82%;display:flex;flex-direction:column;gap:2px}
.bub.own{align-self:flex-end;align-items:flex-end}
.bub.other,.bub.sys{align-self:flex-start}
.bub.note{align-self:stretch;max-width:100%}
.bub-text{white-space:pre-wrap;word-break:break-word;border-radius:14px;padding:9px 13px;background:var(--surface3)}
.bub.own .bub-text{background:var(--accent);color:var(--on-accent);border-bottom-right-radius:4px}
.bub.other .bub-text{border-bottom-left-radius:4px}
.bub.sys .bub-text{background:var(--surface2);color:var(--text2)}
.bub.note .bub-text{background:var(--warn-soft);color:var(--warn);border-radius:10px}
.bub-who,.bub-at{font-size:11px;color:var(--muted)}
.chat-card .quick{padding:10px 16px 0}
.composer{padding:12px 16px 14px;border-top:1px solid var(--line)}
.composer textarea{resize:vertical;min-height:54px}
.composer-row{display:flex;gap:10px;align-items:center;justify-content:flex-end;margin-top:8px;flex-wrap:wrap}
.composer .err-text{min-height:0}
.composer-row .check{margin-right:auto}

/* инбокс сотрудников */
.inbox{display:grid;grid-template-columns:minmax(260px,340px) minmax(0,1fr);gap:16px;align-items:start}
.inbox-side{display:grid;gap:10px}
.inbox-list{display:flex;flex-direction:column;gap:8px;max-height:68vh;overflow-y:auto}
.ithread{display:grid;gap:4px;padding:11px 13px;border:1px solid var(--line);border-radius:12px;background:var(--surface);color:var(--text)}
.ithread:hover{background:var(--surface2);text-decoration:none}
.ithread.on{border-color:var(--accent)}
.ithread.wait{border-left:3px solid var(--warn)}
.ithread-top{display:flex;justify-content:space-between;gap:8px}
.ithread-pre{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.inbox-thread{background:var(--surface);border:1px solid var(--line);border-radius:14px;overflow:hidden;min-height:360px}
.inbox-thread .chat-box{height:min(46vh,420px)}
.thread-head{display:flex;justify-content:space-between;gap:12px;align-items:center;padding:14px 16px;flex-wrap:wrap}
.crumb.back{display:none}
.empty-thread{padding:48px 24px;text-align:center}

/* дела, цели, воронка */
.task.p1{border-left:3px solid var(--err)}
.task.p2{border-left:3px solid var(--warn)}
.task-items{list-style:none;margin:0 0 8px;padding:0;display:grid;gap:4px}
.task-items a{display:flex;gap:6px;align-items:baseline;flex-wrap:wrap;color:var(--text)}
.task-items .when{margin-left:auto}
.goal{margin-bottom:12px}
.goal-top,.fn-top{display:flex;justify-content:space-between;gap:10px;margin-bottom:5px}
.fn{margin-bottom:12px}
.bars{display:flex;align-items:flex-end;gap:2px;height:110px}
.bar-col{flex:1;height:100%;display:flex;align-items:flex-end}
.bar-col i{display:block;width:100%;background:var(--chart);border-radius:3px 3px 0 0;min-height:0}

/* заметки, материалы */
.note{border-top:1px solid var(--line);padding:10px 0}
.note-text{white-space:pre-wrap}
.linkrow{display:grid;grid-template-columns:150px minmax(0,1fr) auto;gap:10px;align-items:center;padding:8px 0;border-top:1px solid var(--line)}
.script{border-top:1px solid var(--line);padding:12px 0}
.script-top{display:flex;justify-content:space-between;gap:10px;align-items:center;margin-bottom:6px}
.script-text{white-space:pre-wrap;color:var(--text2)}

/* выкладка вручную */
.pubrow{display:grid;grid-template-columns:minmax(0,1.2fr) minmax(0,1.3fr) minmax(0,1.5fr);gap:14px;align-items:start;padding:12px 0;border-top:1px solid var(--line)}
.pub-chips{display:flex;gap:6px;flex-wrap:wrap;margin-top:6px}
.pub-text{white-space:pre-wrap;color:var(--text2);background:var(--surface2);border-radius:8px;padding:8px 10px;margin:4px 0 8px;max-height:96px;overflow:auto;font-size:13px}
.pub-act{display:grid;gap:8px}
.pub-act input{width:100%}
.pub-err{color:var(--err);margin-top:4px}
.pubrow.done .pub-caption{word-break:break-all}

@media (max-width:900px){
  .pubrow{grid-template-columns:1fr}
  .two-col,.support-grid,.inbox{grid-template-columns:1fr}
  .inbox.has-thread .inbox-side{display:none}
  .crumb.back{display:inline-flex}
  .linkrow{grid-template-columns:1fr}
  .bub{max-width:92%}
}